Singapore Hardware Maintenance 18/4

Start Date: Friday, April 18, 2014, 00:01 (SGT) or 2:01 AM (EST)
End Date: Friday, April 18, 2014, 02:00 (SGT) or 4:00 AM (EST)

Scope of work:

RAM upgrade for all machines located in our SIN3 (Singapore) data center.

We have noticed that long running, duplicate Idera backups add significant load on all machines in Singapore, because due to the distance (the secondary backups are in Dallas) it takes up to 10 hours of processing, which may add both I/O and RAM pressure for too long, and when the instance has internal performance issues due to contrib code or configuration, it may result with slower processing for all sites in your instance.

Expected downtime:

Please note that while the maintenance window is 2 hours, the hardware (RAM) maintenance itself which will be carried out by our facility OnSite engineers is estimated at 15-30 minutes.

We thank you for your continued support while we work to make these improvements.