20 Jul 2014

[Emergency] Network Issues - NYC - RESOLVED

Tags: Network Status

Internap has announced the following notification:

The Internap Agile network is currently experiencing an issue in some of our data centers in the NY Metro (LGA6, LGA8, LGA9, and LDJ1) that is affecting some customers. Our Engineers are currently investigating the cause of the problem. Further updates will shared as information becomes available.

PROGRESS UPDATE:
Initial investigation result was a power event in LGA6. Internap engineers are currently working on bringing all affected devices back online.

PROBLEM SOLVED:
Omega8.cc subnets experienced only 10-13 minutes of network (not hardware) downtime during this power outage event, while all our servers in NYC were up all the time, so no emergency reboot happened and all systems were available online again immediately once the network access has been restored.

We are sorry for any inconvenience this incident has caused.

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