[Emergency] System Issues - Dallas - RESOLVED

We experience system issues in the DAL2 part of our network in Dallas location. We are investigating the cause and immediate resolution.

Thank you for your continued support while we work to address this issue. We will keep you updated as we progress in this matter.

[UPDATE] We are working hard on-site on partial hardware replacements to bring the affected systems in Dallas back online as fast as possible.

[UPDATE] All affected instances in DAL2 subnet are back online. Thank you for your patience while we worked hard to fix all problems.

We are working on improved disaster recovery procedures to avoid such incidents in the future. We will inform all affected clients by e-mail in advance to prepare for extra steps we plan to implement as soon as possible.